Michael( ROHIT SANYAl)'s Page

aWe designed a module base call center solutions suite to provide the maximum ease for interested companies. It is known as EC OUTSOURCING SOLUTION STOP Solutions TM .Please find some brief outline about it with summarize marketing plan.
Our experience has helped us evolve a tested and proven approach to Setup, Training, Outsourcing and Project Management of call centers known as EC OUTSOURCING SOLUTION STOP Solutions. This solution is consist of four independent module i.e. following
· Setting up an Offshore Call Center
· Training
· Outsourcing
· Project Management
Setting up a Call Center (The Call Center Engineering) - An object oriented call center engineering approach gives our call centers the benefit of huge cost saving, technology independent architecture, unlimited expanding capability with the most competitive, cutting edge technology base solutions.
Training- The call center’s agent, supervisor and managers is the most valuable assets. We know importance of this and deliver a highly customize training on the basis of our experience and knowledge base with complete training manuals.
Outsourcing- After successful training and quality testing of agents and equipments we provide the best available project according to agent’s skills set. The project outsourcing commitment is limited only 50 seat each call center and collectively 250 seat.
Project Management (Call Center Campaign Management)
EC OUTSOURCING SOLUTION is a professional services company that offers end-to-end solutions. The project management is the most critical part of call center campaign management. We know importance of this segment, and provide a result oriented cost effective customize solution for every type of call center projects management. We provide two types of call center project management services i.e. following.
On Site Project Management-We deploy call center project manager in your call center. We integrate our consultants, project managers and coordinators tightly with our Clients’ organizations by placing them onsite– at the Client’s premises.
Remote Project Management-EC OUTSOURCING SOLUTION also provides a cost effective approach. By providing professional call center project management services by state of the art tele-monitoring and management services.









Ec Outsourcing solution

www.ecoutsourcingsolution.co.uk

(Process Outsourcing & Management)
Outsourcing–Product & Process Outsourcing Division)

BPO /Call Centre services:
Hello!

We take this opportunity to introduce ourselves as progressive providers in integrated range of services across the US, UK & Australia. Our corporate office is here in UK, Essex and our outsourcings offices are in India And Our Consultant are Scattered In All Major Cities. It's with reference to our domain expertise that we express our interest in establishing business relations with your firm. Further to the same here is a list of services we command expertise on
 Inbound customer service
outbound service
Telemarketing
 KPO/LPO
Project Training
Software/IT Projects
Corporate Training
Non voice (Website Hosting/ Content Writing)
Call Center Projects
Software/IT Projects
Corporate Training/Call centre Training
Non voice (Website Hosting/ Content Writing)
Call Center Projects
Computer and other Technical Devices for dialing
Predictive Dialer (Available In Lower Rates)
Voice Minutes (VOIP)
Broadcasting Technology

Call centre setup. Software Company set Up/Manpower Recruitment, Software ERP sales
Installation Of V4 Board In Contact Center (Management Display


.

Dealing with UK, Us, Canada, Aus Projects (Inbound/Outbound)
.
Consultancy Services:
Some consultancy services that we offer to our clients in India and Pakistan and Other Asian Countries are:
· Feasibility/Costing (pre setup ground work)
· Select/Purchase/Install hardware and software (we help you select the most suitable hardware and software for your business)
· Client acquisition (we market your call center, get clients, do the training and help you run the campaign profitably)
· Internal Policy making (we make internal policies and code of conduct with world class standards HR/training/management/Quality assurance, etc)
· Training (we train you, and your work force in management, HR, Quality. basic call center training, accent reduction, and business development)
· Auditing (we do periodic auditing and identify where improvement is needed, and how can you make more profits out of your business)




EC Outsourcing Solutions ensure the purity of your brand, we know
How to identify the customer's sweet spot; we develop natural, relevant concepts and strategies that help you and your brand archive desired goals

We would like to extend a mutually beneficial and commercially viable business meet. Looking forward to read from you with your Business Specifications.

With regards
MICHAEL- ROHIT-SANYAL
(Process Outsourcing & Management)
Outsourcing– Product & Process Outsourcing Division
Entrepreneur
© EC Outsourcing Solutions Pvt. Ltd.
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Consulting, Technology, Outsourcing
Michael.jellybean@gmail.com

www.ecoutsourcingsolution.co.uk